現代IT業界の急速な発展、より多くの労働者、卒業生やIT専攻の他の人々は、昇進や高給などのチャンスを増やすために、プロの2M00001A試験認定を受ける必要があります。 試験に合格させる高品質のSelling Avaya Contact Center Solutions for IP Office - APSS Online Test試験模擬pdf版があなたにとって最良の選択です。私たちのSelling Avaya Contact Center Solutions for IP Office - APSS Online Testテストトピック試験では、あなたは簡単に2M00001A試験に合格し、私たちのSelling Avaya Contact Center Solutions for IP Office - APSS Online Test試験資料から多くのメリットを享受します。
2M00001A試験学習資料の三つバージョンの便利性
私たちの候補者はほとんどがオフィスワーカーです。あなたはSelling Avaya Contact Center Solutions for IP Office - APSS Online Test試験の準備にあまり時間がかからないことを理解しています。したがって、異なるバージョンの2M00001A試験トピック問題をあなたに提供します。読んで簡単に印刷するには、PDFバージョンを選択して、メモを取るのは簡単です。 もしあなたがSelling Avaya Contact Center Solutions for IP Office - APSS Online Testの真のテスト環境に慣れるには、ソフト(PCテストエンジン)バージョンが最適です。そして最後のバージョン、2M00001Aテストオンラインエンジンはどの電子機器でも使用でき、ほとんどの機能はソフトバージョンと同じです。Selling Avaya Contact Center Solutions for IP Office - APSS Online Test試験勉強練習の3つのバージョンの柔軟性と機動性により、いつでもどこでも候補者が学習できます。私たちの候補者にとって選択は自由でそれは時間のロースを減少します。
信頼できるアフターサービス
私たちの2M00001A試験学習資料で試験準備は簡単ですが、使用中に問題が発生する可能性があります。2M00001A pdf版問題集に関する問題がある場合は、私たちに電子メールを送って、私たちの助けを求めることができます。たあなたが新旧の顧客であっても、私たちはできるだけ早くお客様のお手伝いをさせて頂きます。候補者がSelling Avaya Contact Center Solutions for IP Office - APSS Online Test試験に合格する手助けをしている私たちのコミットメントは、当業界において大きな名声を獲得しています。一週24時間のサービスは弊社の態度を示しています。私たちは候補者の利益を考慮し、我々の2M00001A有用テスト参考書はあなたの2M00001A試験合格に最良の方法であることを保証します。
要するに、プロの2M00001A試験認定はあなた自身を計る最も効率的な方法であり、企業は教育の背景だけでなく、あなたの職業スキルによって従業員を採用することを指摘すると思います。世界中の技術革新によって、あなたをより強くする重要な方法はSelling Avaya Contact Center Solutions for IP Office - APSS Online Test試験認定を受けることです。だから、私たちの信頼できる高品質のAPDS有効練習問題集を選ぶと、2M00001A試験に合格し、より明るい未来を受け入れるのを助けます。
本当質問と回答の練習モード
現代技術のおかげで、オンラインで学ぶことで人々はより広い範囲の知識(2M00001A有効な練習問題集)を知られるように、人々は電子機器の利便性に慣れてきました。このため、私たちはあなたの記憶能力を効果的かつ適切に高めるという目標をどのように達成するかに焦点を当てます。したがって、APDS 2M00001A練習問題と答えが最も効果的です。あなたはこのSelling Avaya Contact Center Solutions for IP Office - APSS Online Test有用な試験参考書でコア知識を覚えていて、練習中にSelling Avaya Contact Center Solutions for IP Office - APSS Online Test試験の内容も熟知されます。これは時間を節約し、効率的です。
Avaya Selling Avaya Contact Center Solutions for IP Office - APSS Online Test 認定 2M00001A 試験問題:
1. Which are reporting capabilities for Avaya Contact Center Solutions for IP Office? (Select two.)
A) Provides cradle-to-grave reporting enabling visualization of call flow data using flow graphs, dashboards, and tabular reports.
B) Deliver enterprise-wide reporting that handles dashboard reporting and realtime analytics for full, end-to-end performance management.
C) Collect and evaluate statistical data on a contact from beginning to end. including voice calls, email, chat, SMS, and fax.
D) Capture details on inbound and outbound contacts, to enable analysis and optimization of network trunks and agents.
2. Scenario:
Avaya is trying to get payments worth $100,000 released from a public sector client in connection with an implementation project Avaya delivered successfully three (3) months back. The Channel Partner through whom Avaya bid for the project is the primary interface conducting regular follow-ups with the client. The client contact promises to get the payment released within 45 days provided the Partner or Avaya pay up S150 to expedite release. The Avaya channel account manager encourages Partner to do "whatever it takes* to get the money.
What should the Partner do?
A) The Partner should immediately report the matter by using Avaya Ethics Hotline or emailing [email protected].
B) The Partner should ask Avaya to pay the money to get the payments released.
C) The Partner should report the matter to their own management.
D) The Partner should negotiate the proposed "sum" with the client contact and try and agree on a sum of not more than $60 which could be deemed reasonable.
3. Which statements are value propositions of Avaya Contact Center Select? (Select two.)
A) It is a full-featured solution that delivers simplicity and exceptional value for contact centers with up to 100 agents focused primarily on support.
B) It can host both outbound campaigns and communication, as well as. self-service applications to simplify and accelerate service creation, lower operating costs, and reduce total cost of ownership.
C) It is an enterprise-class solution that offers simplicity without compromise, for contact centers with 30 to 250 agents that address the entire customer lifecycle.
D) It enables the company to apply common branding (splash screen, labeling, etc.) and a similar look and feel.
4. Scenario:
In connection with a CCT implementation project for the Government of Mourito, Avaya has partnered with a leading Distributor in the country. Avaya is required to import certain telecom equipment into Mourito, Avaya arranges for the shipment and same reaches Mourito port. In order to release the shipment, a no-objection letter is required from the customs unit in charge of the port. This is standard operating procedure in Mourito vis-a-vis overseas shipments. Typically, it takes about 7-14 working days to receive the letter. The Distributor, citing project exigency, pays a sum of $150 to a senior customs official and obtains the NOC. What prompts the Distributor to make the payment is that facilitation payments are customary and legal in Mourito.
What breach, if any, has the Distributor committed?
A) The Distributor has breached Avaya's policy since Avaya prohibits facilitation payments.
B) None, the payment made by the Distributor constituted facilitation payment which is customary under the laws of Mourito.
5. Scenario:
Pursuant to opening a new branch office in an emerging market in South Asia, the distributor {" Distributor") engaged by Avaya comes in contact with a leading businessman in the country who claims to have sufficient contacts within the nongovernment space and offers to promote Avaya and our offerings in the country. For the above purpose, the businessman demands a cash payment of S1000 which the Distributor pays on behalf of Avaya without seeking Avaya's approval.
Is the Distributor's conduct appropriate?
A) Yes, since these are typically facilitation "grease* payments aimed to speed up things in the country and are acceptable as exceptions under certain anti-bribery/anti-corruption laws in various countries.
B) No. because the Distributor violated Avaya's policies on anti-bribery/anti-corruption because he did not conduct any due diligence on the businessman and without Avaya's knowledge engaged in conduct designed to improperly influence a commercial customer.
C) No, the Distributor has violated our Avaya's policies since he did not receive Avaya's approval before effecting the payment.
質問と回答:
質問 # 1 正解: A、C | 質問 # 2 正解: D | 質問 # 3 正解: A、C | 質問 # 4 正解: A | 質問 # 5 正解: B |